Nooks Integration

Airspeed can ingest phone calls logged in Nooks. Once connected, Nooks sends each finalized call to Airspeed via a secure webhook, and your Nooks calls are processed just like any other conversation — with summaries, insights, scorecards, and tasks.

Connecting Nooks

Connecting Nooks is a two-way exchange: you copy a webhook URL from Airspeed into Nooks, then copy a signing key from Nooks back into Airspeed.

1. In Airspeed, go to Settings → Organizational → Call recorder and click Connect next to Nooks.

2. In the setup window, click Copy to copy your organization's webhook URL.

3. In Nooks, go to Integrations → Webhooks, paste the webhook URL, enable the call.logged event, and save.

4. After saving, Nooks displays a signing key (it starts with nooks-webhook-signing-key-). Note: Nooks shows this key only once. Copy it before leaving the page.

5. Paste the signing key back into the Airspeed setup window and click Connect.

Once connected, Airspeed processes new Nooks calls as soon as they are logged.

Disconnecting

To disconnect, open Settings → Organizational → Call recorder and click Disconnect next to Nooks. Airspeed stops receiving new Nooks calls. Past Nooks calls already in Airspeed remain accessible.

Permissions

Only admins can connect or disconnect Nooks.

FAQ

Where do I find the signing key again if I missed it?
Nooks only reveals the signing key once, right after you save the webhook. If you did not copy it, delete the webhook in Nooks and create it again to generate a new key, then paste the new key into Airspeed.

Will Nooks calls be matched to my CRM?
Yes — the same way native Airspeed calls are. Airspeed uses participant details and your calendar to match calls to Contacts, Companies, and Deals.

Is the connection secure?
Yes. Every Nooks webhook is signed with your signing key, and Airspeed verifies that signature before accepting a call. Requests that fail verification are ignored.

If you have questions about the Nooks integration, reach out to support@glyphic.ai.